Terms and Conditions 

AGREEMENT TO TERMS

This document outlines the Terms of Use, forming a legally binding agreement between you, whether as an individual or representing an entity (“you”), and pass-apply-au.com (“we,” “us,” or “our”). These terms govern your access to and use of our website, along with any related media formats, channels, mobile sites, or applications connected to it (collectively referred to as the “Site”). By accessing or using the Site, you confirm that you have read, understood, and agreed to abide by these Terms of Use.

IF YOU DO NOT AGREE TO ALL OF THESE TERMS OF USE, ACCESSING OR USING THE SITE IS EXPLICITLY FORBIDDEN FOR YOU AND MUST STOP USING IT IMMEDIATELY.

Any additional terms, conditions, or documents posted on the Site from time to time are considered an integral part of these Terms of Use. We maintain the authority to change or update these Terms of Use as we see fit, for any reason and at any time. Changes will be communicated by updating the “Last updated” date of these Terms of Use, and you forgo any entitlement to specific notification of each change. It is your responsibility to regularly review these Terms of Use to stay informed of any updates. By continuing to use the Site after changes are posted, you acknowledge and accept the updated Terms of Use.

The content on the Site is not intended for distribution or use by any individual or entity in any jurisdiction or country where such actions would violate local laws or regulations, or where they would impose any registration requirements on us. Therefore, individuals who access the Site from locations outside those permitted do so at their own risk and are fully responsible for ensuring compliance with any applicable local laws.

The Site is not designed to meet industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), or similar laws. If your activities are governed by such regulations, you are prohibited from using this Site. Additionally, you may not use the Site in any manner that would violate the Gramm-Leach-Bliley Act (GLBA).

The Site is intended for users who are 18 years of age or older. Individuals under 18 are not allowed to use or register for the Site.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, the Site is our exclusive property, and all elements such as source code, databases, functionality, software, website designs, audio, video, text, images, and graphics (collectively referred to as the “Content”), along with trademarks, service marks, and logos (the “Marks”) found on the Site, are either owned, controlled, or licensed by us. These are protected by copyright, trademark laws, and various other intellectual property rights, including U.S. law, international copyright law, and treaties. The Content and Marks are provided solely for your personal use and informational purposes, “AS IS.” Except as specifically permitted in these Terms of Use, no part of the Site, Content, or Marks may be copied, reproduced, modified, republished, uploaded, posted, displayed, encoded, translated, transmitted, distributed, sold, licensed, or exploited for any commercial purposes without our explicit prior written consent.

If you meet the eligibility requirements, you are granted a limited license to access and use the Site, as well as to download or print a copy of any portion of the Content you have legitimate access to, solely for your personal, non-commercial use. We retain all rights to the Site, Content, and Marks that are not explicitly granted to you.

USER REPRESENTATIONS

By using the Site, you affirm and guarantee that:

  1. All registration information you provide is truthful, accurate, up-to-date, and complete.
  2. You commit to ensuring that your information remains accurate and promptly updating it when needed.
  3. You confirm that you are legally capable of agreeing to these Terms of Use and will adhere to them.
  4. You are not a minor in your jurisdiction.
  5. You will not access the Site using automated or non-human methods, such as bots or scripts.
  6. You will not use the Site for any unlawful or unauthorized activities.
  7. Your use of the Site will comply with all relevant laws and regulations.

If any of the information you provide is false, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and deny any current or future access to the Site (or any part of it).

USER REGISTRATION

You may be required to register an account on the Site. By doing so, you are responsible for keeping your password secure and understand that you are accountable for all actions carried out under your account and password. We reserve the right, in our sole discretion, to alter, recover, or eliminate any username that we deem inappropriate, offensive, or otherwise unacceptable.

PRODUCTS

All products are subject to availability. We reserve the right to discontinue any product at any time, for any reason. Product prices are also subject to change without notice.

PURCHASES AND PAYMENT

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made on the Site. You also agree to promptly update your account details, including email address, payment method, and payment card expiration date, to ensure smooth processing of your transactions and effective communication. Sales tax will be added to the purchase price as required. Prices may be changed at our discretion. All payments will be processed in U.S. dollars.

You agree to pay all charges at the current prices for your purchases, along with any applicable shipping fees, and authorize us to charge your selected payment method for these amounts when you place your order. We reserve the right to correct any pricing errors or discrepancies, even if payment has already been processed or received.

We retain the right to reject any order made via the Site. At our discretion, we may place restrictions on or cancel the number of items purchased per individual, household, or order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

REFUNDS POLICY

Refunds are issued at our sole discretion. We are unable to provide a refund once your order has been completed, as resources and personnel have already been allocated to fulfill it. If your order is not completed, we will issue a refund, less a processing fee of AUD $15 to cover the costs of processing. If your order has been completed, we will work with you to accommodate future services. Issuance of a refund does not imply that the services provided were insufficient or unsatisfactory, nor does it waive any outstanding amounts due to us. We retain the right to pursue any legal or equitable remedies to collect amounts owed, regardless of whether a refund has been issued. If you threaten or suggest initiating a bank dispute, we may issue a refund to mitigate potential damages and refer your account to a collection agency. If your account is sent to collections, you will be charged a 35% fee along with any expenses we incur in recovering amounts owed, in addition to a AUD 50.00 referral fee.

SERVICES PROVIDED

We provide document preparation and filing services for various government documents, including federal and state filings, as well as other services. Please note that we are not a government agency, and you have the option to obtain government filings directly from the issuing government office at a lower cost or for free by filing independently. By using our services, you acknowledge and agree that we are a third-party filing service, and you understand that we charge a fee for assisting with your filings.

PROHIBITED ACTIVITIES

You agree not to use the Site for any purposes other than those for which it is made available. The Site may not be used for any commercial activities, except those explicitly endorsed or authorized by us.

As a user, you agree not to:

  • Make unauthorized use of the Site, including collecting usernames or email addresses of users through electronic or other means to send unsolicited emails or creating user accounts through automated methods or under false pretenses.
  • Systematically retrieve data or content from the Site to create a collection, compilation, database, or directory without our written consent.
  • Use buying or purchasing agents to make purchases on the Site.
  • Advertise or offer goods or services for sale on the Site.
  • Circumvent or disable security features, including those preventing or limiting the copying of Content or enforcing limitations on the use of the Site and its Content.
  • Engage in unauthorized framing or linking to the Site.
  • Attempt to deceive, defraud, or mislead us or other users, especially in attempts to access sensitive account information like passwords.
  • Misuse support services or submit false abuse or misconduct reports.
  • Engage in automated activities, such as using scripts for sending messages or comments or employing data mining, robots, or similar tools.
  • Disrupt or cause excessive burden on the Site or its connected networks and services.
  • Impersonate another user or person or use their username.
  • Sell or transfer your profile to another party.
  • Use information from the Site to harass, abuse, or harm others.
  • Use the Site to compete with us or for any commercial or revenue-generating purpose.
  • Reverse-engineer, decompile, or disassemble any software making up part of the Site.
  • Bypass any measures restricting access to the Site or any of its parts.
  • Harass, intimidate, or threaten any employees or agents providing services related to the Site.
  • Delete copyright or proprietary rights notices from any Content.
  • Copy or adapt the Site’s software, including Flash, PHP, HTML, JavaScript, or other code.
  • Upload or transmit viruses, Trojan horses, or materials that disrupt or interfere with the Site’s functionality or other users’ experiences.
  • Upload or transmit material that functions as spyware or other passive information collection mechanisms.
  • Use automated systems such as spiders, robots, or scripts to access the Site without authorization.
  • Disparage, tarnish, or harm us or the Site in any way.
  • Use the Site in violation of any applicable laws or regulations.

USER GENERATED CONTRIBUTIONS

The Site does not currently offer users the ability to submit or post content. However, we may offer you opportunities to create, submit, share, showcase, send, perform, publish, distribute, or broadcast content and materials to us or through the Site. This may include text, writings, videos, audio, photographs, graphics, comments, suggestions, personal information, or other materials (collectively, “Contributions”).

Contributions may be visible to other users of the Site and through third-party websites. As such, any Contributions you transmit may be handled in accordance with the Site’s Privacy Policy. By creating or making your Contributions available, you represent and warrant that:

  • The creation, distribution, transmission, public display, performance, and access to your Contributions do not violate any third-party proprietary rights, including but not limited to copyrights, patents, trademarks, trade secrets, or moral rights.
  • You confirm that you are the original creator and owner of your Contributions, or that you have secured all necessary licenses, rights, permissions, consents, and releases to allow us and other users to use your Contributions in accordance with these Terms of Use.
  • You have the written consent, release, and/or permission of any identifiable individuals in your Contributions to use their name or likeness.
  • Your Contributions are accurate, truthful, and not misleading.
  • Your Contributions do not include any unsolicited or unauthorized advertisements, promotional content, pyramid schemes, chain letters, spam, bulk mailings, or any other forms of solicitation.
  • You ensure that your Contributions do not contain any content that is obscene, offensive, violent, harassing, defamatory, or otherwise objectionable, as determined at our sole discretion.
  • Your Contributions do not mock, ridicule, intimidate, or abuse anyone.
  • Your Contributions do not promote violence or harm against individuals or groups.
  • Your Contributions do not violate any laws, regulations, or rules.
  • Your Contributions respect the privacy and publicity rights of third parties.
  • Your Contributions do not solicit personal information from minors or exploit people under 18 in sexual or violent ways.
  • Your Contributions comply with laws protecting minors, including those related to child pornography.
  • Your Contributions do not contain offensive comments related to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not violate these Terms of Use or any applicable laws.

Any use of the Site that violates these guidelines may result in the termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

You and the Site agree that we may access, store, process, and use any information and personal data you provide in accordance with the terms of the Privacy Policy and your preferences, including settings.

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert ownership of your Contributions. You maintain full ownership of all your Contributions and any related intellectual property or proprietary rights.We are not responsible for any statements or representations in your Contributions made by you in any area on the Site. You are solely responsible for your Contributions, and you agree to indemnify and hold us harmless from any legal claims or actions related to your Contributions.

SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. By submitting any Content, you waive all moral rights associated with it and affirm that the Submissions are either your original work or that you possess the necessary rights to submit them. You acknowledge and agree that you will not hold us liable for any alleged or actual infringement or misappropriation of proprietary rights related to your Submissions.

SITE MANAGEMENT

We reserve the right, but not the obligation, to:

  1. Observe the Site for any breaches of these Terms of Use.
  2. Take necessary legal measures against any individual who, at our discretion, violates the law or these Terms of Use. This includes, but is not limited to, reporting such users to law enforcement authorities.
  3. At our sole discretion, and without limitation, we reserve the right to deny, restrict access to, limit the availability of, or disable any part of your Contributions or any section thereof, as deemed technologically feasible.
  4. At our discretion, and without any obligation, notice, or liability, we reserve the right to remove or disable any files and content from the Site that are overly large or otherwise place an undue burden on our systems.
  5. Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised that the Site is hosted in the United States. By continuing to use the Site from a location outside the United States, where laws or regulations regarding personal data collection, usage, or disclosure may differ from those in the U.S., you acknowledge and consent to the transfer and processing of your data in the United States.

TERM AND TERMINATION

These Terms of Use will remain effective for as long as you continue to use the Site.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RETAIN THE RIGHT, AT OUR SOLE DISCRETION AND WITHOUT ANY PRIOR NOTICE OR LIABILITY, TO RESTRICT OR DENY ACCESS TO THE SITE (INCLUDING BLOCKING SPECIFIC IP ADDRESSES) TO ANY INDIVIDUAL FOR ANY REASON, OR FOR NO REASON AT ALL. THIS INCLUDES, BUT IS NOT LIMITED TO, BREACHES OF ANY REPRESENTATION, WARRANTY, OR COVENANT SET FORTH IN THESE TERMS OF USE, OR VIOLATIONS OF ANY APPLICABLE LAWS OR REGULATIONS. WE MAY TERMINATE YOUR USE OF THE SITE, DELETE YOUR ACCOUNT, OR REMOVE ANY CONTENT YOU HAVE POSTED AT ANY TIME, WITHOUT PRIOR NOTICE, AT OUR SOLE DISCRETION.

In the event that your account is terminated or suspended for any reason, you are prohibited from creating or attempting to create a new account using your name, a fictitious name, a borrowed name, or a third party’s name, even if you are acting on behalf of that third party. Along with terminating or suspending your account, we reserve the right to pursue any appropriate legal measures, including civil, criminal, and injunctive actions.

MODIFICATIONS AND INTERRUPTIONS

We retain the right to alter, update, or remove any part of the Site at our sole discretion, at any time, and for any reason, without prior notice. However, we are not obligated to update any content on the Site. We will not be held liable to you or any third party for any changes, price adjustments, suspension, or termination of the Site.

We cannot guarantee uninterrupted access to the Site at all times. There may be instances of hardware, software, or other issues, or maintenance requirements that cause disruptions, delays, or errors in the Site’s availability. We reserve the right to modify, suspend, discontinue, or make other changes to the Site without notice. You acknowledge that we are not responsible for any loss, harm, or inconvenience caused by your inability to access or use the Site during periods of downtime or suspension. These Terms of Use do not impose an obligation on us to maintain, support, or provide updates, corrections, or new versions of the Site.

GOVERNING LAW

These Terms of Use, along with your use of the Site, are governed by and interpreted in accordance with the laws of the State of Missouri, without regard to its conflict of law principles, and are intended to be fully performed within the State of Missouri.

DISPUTE RESOLUTION

Binding Arbitration

If the Parties are unable to resolve a dispute through informal negotiation, the dispute (excluding those specifically mentioned below) will be resolved exclusively by binding arbitration.

YOU ACKNOWLEDGE THAT WITHOUT THIS CLAUSE, YOU WOULD HAVE THE RIGHT TO FILE A LAWSUIT IN COURT AND HAVE A JURY TRIAL.

The arbitration will be initiated and conducted according to the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where applicable, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“American Arbitration Association Consumer Rules”), which are available on the American Arbitration Association website at www.adr.org. Your responsibility for arbitration fees and your portion of the arbitrator’s compensation will be regulated by the AAA Consumer Rules, and, where applicable, subject to any limitations set forth by those rules.. The arbitration may take place in person, via document submission, by phone, or online. The arbitrator will issue a written decision but is not required to provide an explanation unless requested by either Party. The arbitrator is required to follow the applicable law, and any award may be contested if the arbitrator fails to do so. Except as specified herein, the Parties have the right to initiate legal action to enforce arbitration, pause proceedings during arbitration, or to seek confirmation, modification, vacating, or enforcement of the arbitrator’s decision.

The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) do not apply to these Terms of Use.

If this provision is deemed illegal or unenforceable, neither Party will be required to arbitrate any dispute deemed illegal or unenforceable. That dispute will be resolved in a court of competent jurisdiction as specified above, and the Parties agree to submit to the personal jurisdiction of that court.

Restriction

The Parties agree that any arbitration will be limited to resolving the Dispute between the Parties on an individual basis. To the fullest extent allowed by law, (a) no arbitration shall be combined with any other proceeding; (b) there is no right or authority to arbitrate any Dispute as part of a class action or to use class action procedures; and (c) there is no right or authority to bring any Dispute in a representative capacity on behalf of the public or any other individuals.

Exceptions to Arbitration

The Parties acknowledge that the following Disputes are not subject to the arbitration provisions above: (a) any Disputes aimed at enforcing or protecting, or concerning the validity of, any intellectual property rights of a Party; (b) any Dispute involving accusations of theft, piracy, invasion of privacy, or unauthorized usage; and (c) any request for injunctive relief. If any portion of this provision is deemed illegal or unenforceable, the Parties agree that such Dispute will not be subject to arbitration, and instead, it will be resolved by a court of competent jurisdiction as specified above. The Parties consent to the jurisdiction of that court.

EACH PARTY EXPRESSLY AND IRREVOCABLY WAIVES ANY RIGHT TO A JURY TRIAL, TO THE EXTENT PERMITTED BY LAW, FOR ANY CLAIM, DEMAND, ACTION, OR CAUSE OF ACTION ARISING UNDER THIS AGREEMENT, WHETHER PRESENT OR FUTURE, AND WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE. EACH PARTY FURTHER AGREES THAT SUCH CLAIMS SHALL BE DECIDED BY A COURT WITHOUT A JURY, AND THAT A PARTY MAY PRESENT AN ORIGINAL OR COPY OF THIS AGREEMENT TO ANY COURT AS EVIDENCE OF THE PARTIES’ CONSENT TO WAIVE THEIR RIGHT TO A JURY TRIAL.

CORRECTIONS

The Site may contain errors, inaccuracies, or omissions that pertain to the services offered, such as descriptions, pricing, availability, and other details. We reserve the right to correct any such mistakes, inaccuracies, or omissions, and to modify or update the information on the Site at any time, without prior notice.

DISCLAIMER

THE SITE IS MADE AVAILABLE “AS-IS” AND “AS-AVAILABLE.” YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE AND ITS SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE REJECT ALL WARRANTIES, WHETHER EXPLICIT OR IMPLIED, IN RELATION TO THE SITE AND YOUR INTERACTION WITH IT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF FITNESS FOR A SPECIFIC PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT FOUND ON ANY LINKED WEBSITES, AND WE ASSUME NO RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES IN THE CONTENT OR MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE SITE; (3) UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND THE PERSONAL OR FINANCIAL DATA STORED THERE; (4) INTERRUPTION OR INTERRUPTION OF TRANSMISSION TO OR FROM THE SITE; (5) BUGS, VIRUSES, TROJAN HORSES, OR OTHER SIMILAR ISSUES TRANSMITTED THROUGH THE SITE BY THIRD PARTIES; OR (6) ERRORS OR OMISSIONS IN CONTENT AND MATERIALS, OR ANY DAMAGES INCURRED FROM USING CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE ON THE SITE. WE DO NOT ENDORSE, GUARANTEE, OR TAKE RESPONSIBILITY FOR ANY PRODUCTS OR SERVICES ADVERTISED OR OFFERED BY THIRD PARTIES THROUGH THE SITE OR ANY LINKED WEBSITES. WE WILL NOT BE A PARTY TO OR LIABLE IN ANY WAY FOR MONITORING TRANSACTIONS BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH ANY PURCHASE OF A PRODUCT OR SERVICE, YOU SHOULD EXERCISE CAREFUL JUDGMENT AND CAUTION.

LIMITATIONS OF LIABILITY

UNDER NO CIRCUMSTANCES WILL WE, INCLUDING OUR DIRECTORS, EMPLOYEES, OR AGENTS, BE HELD RESPONSIBLE FOR ANY FORM OF DAMAGE, WHETHER DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY LOSS OF PROFITS, REVENUE, DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN MADE AWARE OF THE POTENTIAL FOR SUCH DAMAGES. NOTWITHSTANDING ANY CONTRARY STATEMENT IN THESE TERMS, OUR LIABILITY TO YOU, REGARDLESS OF THE REASON OR LEGAL BASIS FOR THE CLAIM, SHALL BE LIMITED TO THE AMOUNT YOU PAID, IF ANY, TO US. SOME US STATE LAWS AND INTERNATIONAL REGULATIONS MAY NOT PERMIT CERTAIN LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR RESTRICTION OF CERTAIN TYPES OF DAMAGES. IF THESE LAWS ARE APPLICABLE TO YOU, SOME OR ALL OF THE DISCLAIMERS OR LIMITATIONS MENTIONED ABOVE MAY NOT BE ENFORCEABLE, AND YOU MAY BE ENTITLED TO ADDITIONAL RIGHTS.

INDEMNIFICATION

You agree to protect, indemnify, and hold us harmless, including our affiliates, subsidiaries, and all related officers, agents, partners, and employees, from any losses, damages, liabilities, demands, or claims, including reasonable attorney fees and costs, brought forth by an outside entity due to or originating from: 

(1) your use of the Site.

(2) any violation of these Terms of Use.

(3) any breach of the representations and warranties you made in these Terms of Use.

(4) your infringement of any third-party rights, including intellectual property rights.

(5) any harmful actions toward another Site user you have connected with through the Site. 

Notwithstanding the above, we reserve the right, at your cost, to assume exclusive control and defense of any issue you are required to indemnify us for, and you agree to fully cooperate, at your cost, with our defense of such claims. We will make reasonable efforts to inform you of any claim, action, or legal proceeding subject to this indemnification as soon as we become aware of it.

USER DATA

We will store specific data that you send to the Site to help manage its performance, along with data related to your usage of the Site. While we regularly back up data as part of our routine maintenance, you remain fully responsible for any data you transmit or for any activities you carry out while using the Site. You acknowledge that we will not be held liable for any loss or corruption of this data, and you waive any right to pursue legal action against us due to such loss or corruption.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By accessing the Site, sending us emails, and submitting online forms, you are engaging in electronic communication. You agree to receive communications from us electronically, and you understand that all agreements, notifications, disclosures, and other communications provided electronically, whether via email or on the Site, meet any legal requirements for written communication.

YOU CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER DOCUMENTS, AS WELL AS THE ELECTRONIC DELIVERY OF NOTIFICATIONS, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH US OR THE SITE.

You waive any rights or legal requirements under any laws, statutes, regulations, rules, or ordinances in any jurisdiction that would mandate the use of physical signatures, the delivery or retention of non-electronic records, or the processing of payments or credits through methods other than electronic means.

CALIFORNIA USERS AND RESIDENTS

If you are unable to resolve a complaint with us to your satisfaction, you have the option to reach out to the Complaint Assistance Unit of the Division of Consumer Services at the California Department of Consumer Affairs. You can contact them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210 or (916) 445-1254.

MISCELLANEOUS

These Terms of Use, along with any policies or operating rules posted by us on the Site, represent the entire agreement and understanding between you and us. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms of Use are enforceable to the fullest extent permitted by law. We may transfer any or all of our rights and obligations to others at any time. We are not liable for any loss, damage, delay, or failure to act due to causes beyond our reasonable control. If any part of these Terms of Use is found to be unlawful, void, or unenforceable, that part will be severed, and the rest will remain valid and enforceable. These Terms do not create a joint venture, partnership, employment, or agency relationship between you and us. You agree that these Terms will not be interpreted against us simply because we drafted them. You waive any defenses based on the electronic form of these Terms or the lack of signatures.

CONTACT US

To address any complaints about the Site or to obtain additional information about its use, please reach out to us by clicking on the “Contact Us” link available on this website.